Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account registration information (name, email, company details)
  • Communication preferences and settings
  • Support and service requests
  • Call logs and usage data for service optimization

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in response to legal requests or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All communications are encrypted using industry-standard protocols.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Call logs are retained for billing and regulatory compliance purposes as required by law.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Request a copy of your data

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

XOP Networks, Inc.
17218 Preston Rd. Suite #2400
Dallas, Texas 75252
Phone: 1-972-590-0200
Email: support@xopnetworks.com